9.9
carehome.co.uk 101 reviews
Our Ratings
We are committed to providing high-quality, personalised care that enables our residents to live well.
CQC Report Highlights
All care homes are regulated and inspected by the Care Quality Commission (CQC), the independent regulator of health and social care in England. We are proud that Claremont Court has been rated Good across all areas, Safe, Effective, Caring, Responsive and Well‑led, reflecting the home’s consistent delivery of quality care for people living with dementia and complex needs. Inspectors noted that the home’s environment is developed to meet residents’ needs, with objects, pictures and areas of interest that people enjoy. The team were observed providing kind, personalised care, and people’s end‑of‑life wishes were thoughtfully considered and documented.
Resident Experience and Family Feedback
The Claremont Court CQC report highlighted positive feedback from both residents and their relatives. One resident simply said, “I like it here.” Family members praised the quality of care, the strong communication from staff, and the welcoming sense of inclusion within the home.
One relative shared that staff involve residents in activities tailored to their individual interests. Another commented that the management team made them feel like part of the home from the very beginning. As a result, they said it felt as though they were visiting their mother in her own home, adding, “I even have my slippers here. I can go and make drinks in the kitchen.”
Inspectors also observed a calm and serene atmosphere throughout the home, noting that residents were comfortably engaged in sensory activities and relaxing in familiar surroundings.
Leadership and Effective Management
The CQC describes Claremont Court’s leadership team as approachable, stable and highly visible within the home. Staff reported feeling well supported and confident in their roles, with clear systems in place to listen to and act on feedback.
Relatives also expressed confidence in the safety and wellbeing of residents. These strengths, combined with ongoing staff training and strong quality oversight, help ensure the home continues to provide consistently effective and responsive care.
What Our Families Say
I cannot praise Claremont Court enough, each department excels. Their understanding of dementia and therefore the support their residents need (and relatives of those residents) cannot be underestimated. Knowing mum is safe, treated with dignity and respect, is well cared for and content in her home is all our family could hope for.
Having had experience of other nursing homes, I can confidently and honestly say that Claremont Court is best in class.
Jo
Resident’s Daughter
Claremont Court provides the most wonderful warm atmosphere. The care and kindness shown to my husband is absolutely exemplary. The activities team encourages my husband to participate with the activities and Namaste Care is such a positive thing. We all feel so personally supported by the whole team.
Joanne
Resident’s wife
My wife transferred to Claremont from a care home who were unable to provide the required level of care. Every visit you witness the care and kindness shown by all towards every resident. My family is so relieved to know that my wife is receiving and benefiting from the exceptional care provided.
Neil
Resident’s husband
Claremont Court is truly outstanding. We couldn’t wish for our relative to be anywhere else. The staff are so very kind and we have complete peace of mind. We would highly recommend Claremont Court to anyone considering a dementia care home.
Angela
Resident’s daughter in law
My mother is safe, happy and her individual needs are really well understood and met. The carers are motivated and wonderful. There are so many activities and the innovative Namaste Care activities in a dementia dedicated setting is a leading programme that creates calmness and comfort for the residents.
Joanne
Resident’s daughter
Dad has been so happy at Claremont Court. Staff are caring, kind and respectful of all residents. They know his interests and preferences and support these. The team has also been so kind and supportive of us, his family. I could not have asked for a better home for dad.
Kirsty
Resident’s daughter
My father has improved so much since he has been at Claremont court. He is socialising, getting involved in activities and walking a lot more. He seems to be so settled and happy and every time I visit he says how well the staff look after him.
Linda
Resident’s daughter
The carers treat the residents with great respect and kindness at all times and the atmosphere is friendly. Great care is taken to make residents’ lives as fulfilled and meaningful as possible. I doubt I could find another home where my mother’s complex needs could be so well met.
Christine
Resident’s daughter
Finding the right care home for my father has been tricky but from day one we knew we had found the right place. The staff are all lovely, friendly and thoughtful. There are always lots of activities. His bedroom is sunny and spacious. I only have high praise for this home.
Jo Rose
Resident’s daughter
My father’s care has always been excellent and it’s evolving as his condition changes, the team always monitors him and adapts his needs, activities and medication as necessary. The therapy really helps with his Parkinson’s and he always enjoys the special days such as the Summer Fair.
Phil
Resident’s son
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