Letters Of Thanks

Norman Collings, March 20, 2020

Dear Karen,

I spoke to Dionne a few days ago to thank you for all the lovely flowers, but I am writing now to the same sort of thing to everyone at Claremont Court for the wonderful care Ivy received during her residence: it never faltered despite her deteriorating health.

Sincerely,

Norman Collings

Angela and family, March 11, 2020

Dear Karen, Nimmy, Dionne and the Claremont team,

I now have the time to reflect and relay a sincere thank you to you all for David’s care since 2012.

David was always treated with respect, dignity and love.

Remembering the fun times with the various birthday parties, singing, dancing and tapping to the music. The Summer Fayres once with inclement weather including a donkey where we all retreated inside. Various activities and outings organised. Afternoon teas with delicious cakes. The pop-up tea & coffee shops. The cheese and wine quizzes for relatives to test their brain power. The housekeeping at the highest standard.

All this above and beyond the day to day care, nursing and feeding which is no mean feat. It broke our hearts in the beginning but throughout the years we strove together to give David the best quality of life that was possible.

He is now at peace and we shall be eternally grateful to you all for guiding us through a difficult time in our lives.

Yours sincerely,

Angela and family

Natalie & Marcus, March 10, 2020

To Karen & all the staff at Claremont Court,

We wanted to say a huge thank you for looking after Dad so well.

Thank you for being so welcoming, so friendly, so kind and caring throughout his 7-year stay.

Everyone always made us, our family and friends feel very welcome whenever we came to visit. It was lovely to enjoy the sunny afternoons outside, the music, the parties, the delicious birthday cakes & all the entertainment you provided.

Thank you for the care & patience you showed him, keeping him looking smart with haircuts & personal care.

You all really made a very hard situation easier at every point with your smiles and kindness.

Claremont Court really is a special place & it is the staff that make it so. We are so grateful we found you to help give our Dad a good quality of life he deserved.

We shall miss our routine of coming to visit, but please keep up your amazing work as it really means so much.

Natalie & Marcus